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Computer Support

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From Wikiversity
(Redirected from A+ Certification)

Computer Support is a computer hardware and software topic that includes computer hardware, networking, laptops, printers, operational procedures, operating systems, security, mobile devices, and troubleshooting.

This course comprises 2 parts, 9 sections, and 58 lessons covering computer support. Each lesson includes a combination of Wikipedia readings, YouTube videos, and hands-on learning activities. The course also assists learners in preparing for CompTIA A+ Certification.

This entire Wikiversity course can be downloaded in book form by selecting Download Learning Guide in the sidebar.

Preparation

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This is a second-semester, college-level course. Learners should already be familiar with introductory computer concepts and IT Fundamentals.

Objectives

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See the list of all objectives 0% developed. For specific sections:

Wikiversity Development Stages
Sparse resource 0% Developing resource 25% Maturing resource 50% Developed resource 75% Comprehensive resource 100%

Core 1

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  1. Mobile Devices 0% developed
  2. Networking 0% developed
  3. Hardware 0% developed
  4. Virtualization and Cloud Computing 0% developed
  5. Hardware and Network Troubleshooting 0% developed

Core 2

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  1. Operating Systems 0% developed
  2. Security 0% developed
  3. Software Troubleshooting 0% developed
  4. Operational Procedures 0% developed

Also see the list of acronyms 0% developed and the list of technologies 0% developed.

Exam Details

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Exam description:

220-1101 covers mobile devices, networking technology, hardware, virtualization and cloud computing.
220-1102 covers operating systems, security, software and operational procedures.

Number of questions: Maximum of 90

Length of test: 90 minutes

Passing score:

  • 220-1101: 675 (on scale of 900)
  • 220-1101: 700 (on a scale of 900)

Recommended experience:

9 to 12 months hands-on experience in the lab or field

Exam codes: 220-1101, 220-1102

Languages: English, German, Japanese, Portuguese, Thai, Spanish, French

Lessons

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Part 1

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Part 2

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See Also

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Wikibooks has a book on the topic of A+ Certification.
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References

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Educational level: this is a tertiary (university) resource.