Computer Support
Computer Support is a computer hardware and software topic that includes computer hardware, networking, laptops, printers, operational procedures, operating systems, security, mobile devices, and troubleshooting.
This course comprises 2 parts, 9 sections, and 58 lessons covering computer support. Each lesson includes a combination of Wikipedia readings, YouTube videos, and hands-on learning activities. The course also assists learners in preparing for CompTIA A+ Certification.
Preparation
[edit | edit source]This is a second-semester, college-level course. Learners should already be familiar with introductory computer concepts and IT Fundamentals.
Objectives
[edit | edit source]See the list of all objectives . For specific sections:
Core 1
[edit | edit source]- Mobile Devices
- Networking
- Hardware
- Virtualization and Cloud Computing
- Hardware and Network Troubleshooting
Core 2
[edit | edit source]Also see the list of acronyms and the list of technologies .
Exam Details
[edit | edit source]Exam description:
220-1101 covers mobile devices, networking technology, hardware, virtualization and cloud computing.
220-1102 covers operating systems, security, software and operational procedures.
Number of questions: Maximum of 90
Length of test: 90 minutes
Passing score:
- 220-1101: 675 (on scale of 900)
- 220-1101: 700 (on a scale of 900)
Recommended experience:
9 to 12 months hands-on experience in the lab or field
Exam codes: 220-1101, 220-1102
Languages: English, German, Japanese, Portuguese, Thai, Spanish, French
Lessons
[edit | edit source]Part 1
[edit | edit source]- Hardware
- Hardware Module 1
- Hardware Module 2
- Hardware Module 3
- Mobile Devices
- Mobile Devices Module 1
- Mobile Devices Module 2
- Virtualization and Cloud Computing
- Networking
- Networking Module 1
- Networking Module 2
- Networking Module 3
- Hardware Troubleshooting
- Hardware & Networking Troubleshooting Module 1
- Hardware & Networking Troubleshooting Module 2
- Hardware & Networking Troubleshooting Module 3
Part 2
[edit | edit source]- Operating Systems
- Operating Systems Module 1
- Operating Systems Module 2
- Operating Systems Module 3
- Operating Systems Module 4
- Procedures
- Operational Procedures
- Security
- Security Module 1
- Security Module 2
- Security Module 3
- Software Troubleshooting
- Software Troubleshooting Module 1
- Software Troubleshooting Module 2
- Software Troubleshooting Module 3
See Also
[edit | edit source]Wikibooks has a book on the topic of A+ Certification. |