Computer Support/Technologies

Equipment

• Apple tablet/smartphone
• Android tablet/smartphone
• Windows tablet
• Chromebook
• Windows laptop/Mac laptop/Linux laptop
• Windows desktop/Mac desktop/Linux desktop
• Windows server with Active Directory and Print Management
• Monitors
• Projectors
• SOHO router/switch
• Access point
• VoIP phone
• Printer
  • Laser/inkjet
  • Wireless
  • 3-D printer
  • Thermal
• Surge suppressor
• Uninterruptible power supply (UPS)
• Smart devices (IoT devices)
• Server with a hypervisor
• Punchdown block
• Patch panel
• Webcams
• Speakers
• Microphones

Spare parts/hardware

• Motherboards
• RAM
• Hard drives
• Power supplies
• Video cards
• Sound cards
• Network cards
• Wireless NICs
• Fans/cooling devices/heat sink
• CPUs
• Assorted connectors/cables
  • USB
  • HDMI
  • DisplayPort
  • DVI
  • VGA
• Adapters
  • Bluetooth adapter
• Network cables
• Unterminated network cable/connectors
• Alternating current (AC) adapters
• Optical drives
• Screws/standoffs
• Cases
• Maintenance kit
• Mice/keyboards
• Keyboard-video-mouse (KVM)
• Console cable
• SSD

Tools

• Screwdriver
• Multimeter
• Wire cutters
• Punchdown tool
• Crimper
• Power supply tester
• Cable stripper
• Standard technician toolkit
• Electrostatic discharge (ESD) strap
• Thermal paste
• Cable tester
• Cable toner
• WiFi analyzer
• SATA to USB connectors

Software

• Operating systems
  • Linux
  • Chrome OS
  • Microsoft Windows
  • macOS
  • Android
  • iOS
• Preinstallation environment (PE) disk/live compact disc (CD)
• Antivirus software
• Virtualization software
• Anti-malware
• Driver software