Ensure site usability for full range of users

Web Design → Ensure site usability for full range of users This page is part of the Web Design project.

Original image: '100_5313' http://www.flickr.com/photos/42828760@N00/146266959 by: Andre Charland

From the official document:

"This unit defines the competency required to ensure that clients can use a website once a connection has been established."

Basically, that means ... (translate above into plain english)

You can read more about this unit on the National Training Information Systems Official document for ICAT4184A.

This unit is part of the following qualifications:

• Cert IV Websites Qualification in Australia

How this unit will help you

After learning and applying the skills required by this unit you'll be able to demonstrate your skills in:

ELEMENT	PERFORMANCE CRITERIA
1. Design a site user test	Establish usability test methods Identify critical business functions Identify full range of users Confirm user expectations through market analysis, business intelligence and customer feedback Establish performance potential of the business from business requirements or other approved sources Establish performance measurement and success criteria to measure actual performance against user expectations Test site when ready and record outcomes
2. Conduct user test	Document process performance indicators and benchmarks and disseminate to sample group of users Assemble a full representative range of users and preferred technologies to test site features and functions based on the business specification Ensure maximum user satisfaction through ease of navigation controls and design Ensure user and legal, accessibility, privacy and equity requirements and expectations are met
3. Evaluate user test	Collate site performance results and measure against performance indicators and benchmarks based on user expectations Identify performance shortfalls and ensure acceptable performance solutions are developed according to business requirements Establish an evaluation feedback mechanism and provide to users
4. Document results	Identify solutions to problems during the testing phase Discuss problems with developers and ensure solutions are continuously refined Ensure proposed solutions meet business requirements and user expectations Document final solutions in line with organisational guidelines, and distribute to appropriate person

• translate the above elements and performance criteria into plain english and summarise here...

Ideas for learning the required skills

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Ideas for demonstrating this unit

The best way to demonstrate these skills is ...

Grading

If you are demonstrating this unit as part of a formal course, you might find that the unit is graded (meaning you can not only demonstrate your competence, but can also gain a credit or distinction). Your facilitator may already have set criteria that your college uses. If not, here are some ideas for possible credit/distinction activities that you can discuss with your facilitator:

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Notes and discrepancies

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