ITIL/Foundation/Certification
< ITIL | Foundation
This lesson describes the Information Technology Infrastructure Library 2011 certification path.
Objectives and Skills[edit | edit source]
Objectives and skills for this ITIL introduction include:
- Describe the various levels of ITIL qualification
Activities[edit | edit source]
- Review the readings, then the questions below.
- Use the Discuss page to post comments and questions regarding this lesson.
Readings[edit | edit source]
Review Questions[edit | edit source]
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References[edit | edit source]
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ITIL 2011 Foundation | ||
Overview | Service Management |