ITIL
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![](http://upload.wikimedia.org/wikiversity/en/thumb/4/42/ITIL.png/220px-ITIL.png)
The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.[1]
The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.[1]