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ITIL/Foundation/Strategy/Strategy Management

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This lesson introduces the strategy management part of Information Technology Infrastructure Library 2011 Service Strategy.

Activities

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  1. Review the questions below.
  2. Use the Discuss page to post comments and questions regarding this lesson.

Review Questions

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What are the various sub-processes in ITIL service strategy management?

Strategy assessment.
Strategy definition.
Strategy execution.
Strategy improvement.
Strategy implementation.


References

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Cite error: <ref> tag with name "ITPW ISM SP" defined in <references> is not used in prior text.

ITIL 2011 Foundation Service Strategy
Demand Management
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