ITIL/Foundation/Strategy/Strategy Management

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This lesson introduces the strategy management part of Information Technology Infrastructure Library 2011 Service Strategy.

Activities[edit | edit source]

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Review Questions[edit | edit source]

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What are the various sub-processes in ITIL service strategy management?

Strategy assessment.
Strategy definition.
Strategy execution.
Strategy improvement.
Strategy implementation.


References[edit | edit source]

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ITIL 2011 Foundation Service Strategy
Demand Management
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