TAO/Working with Volunteer Instructors/Do’s & Don’t’s
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Results of a brainstorming session with Kai Grabenhorst (SeniorWeb NL), Alfons Bühlmann (Seniorweb CH) and Elvira Schmidt (Wikimedia DE):
To find/recruit seniors
[edit | edit source]Do's
[edit | edit source]- to pick them up where their current interests are (e.g. hobby clubs)
- to give seniors the impression to feel themselves at the centre of society (up to date & modern)
- catchy, informative and clear website
Don't's
[edit | edit source]- not to emphasize membership too much (attachment has a negative image)
- not to raise false expectations
To activate seniors
[edit | edit source]Do's
[edit | edit source]- interesting newsletter
- training
- community management (planning and organization of concrete activities)
- animation and guidance
- to address them personally
- to propose combinations and links to related activities
- to help them overcome any inhibitions
Don't's
[edit | edit source]- not to carry internal conflicts to the outside
- fights vs. factual differences
- illoyality among staff members
- no time to get oneself accustomed
- not to let somebody go without taking care of him/her
- charge for services that are too expensive or too cheap