Satisfaction refers to a state of contentment in which one's perceived needs have been met. Satisfaction can be conceptualised as the congruence between a person and his/her social environment (Tessema, Ready & Yu, 2012). Satisfaction is a construct that has been widely researched in part due to its correlation with a work productivity (Edwards, 2009), quality of work life, contentment with one’s job or profession, and general life satisfaction (Zelenski, Murphy, & Jenkins, 2008).
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- Tessema,-M. T.,-Ready, K., & Yu, W-C., (2012). Factors affecting college students’ satisfaction with major curriculum, International Journal of Humanities and Social Science, 2, 34-44.