File:The designing and development of a "Balanced Scorecard" for the International Procurement Department of the Procurement Directorate in the Hellenic Navy Supply Center (IA thedesigningndde10945927).pdf

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Original file(1,275 × 1,650 pixels, file size: 2.23 MB, MIME type: application/pdf, 134 pages)

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Summary

The designing and development of a "Balanced Scorecard" for the International Procurement Department of the Procurement Directorate in the Hellenic Navy Supply Center   (Wikidata search (Cirrus search) Wikidata query (SPARQL)  Create new Wikidata item based on this file)
Author
Polymenidis, Ilias
image of artwork listed in title parameter on this page
Title
The designing and development of a "Balanced Scorecard" for the International Procurement Department of the Procurement Directorate in the Hellenic Navy Supply Center
Publisher
Monterey, California. Naval Postgraduate School
Description

The Balanced Scorecard (BSC) is a performance management model that has been successfully implemented both in the private and public sectors. It is a framework for translating an organization's mission into an integrated set of performance indicators. Kaplan and Norton (1996) developed a BSC model, which has four generic perspectives: Financial, Customer, Internal Processes, and Learning and Growth. The objective of this research is to design a BSC framework for the International Procurement Department (IPD) in the Hellenic Navy Supply Center. Initially, the study analyzed the IPD's environment, mission, strategy, desired outcomes, critical processes, and key success factors. After clarifying strategy, desired outcomes, and critical performance variables, the study focused on identifying causal relationships among performance drivers, multiple objectives and desired outcomes. Finally, performance measures were developed, for those performance indicators that need to be monitored and incorporated into the proposed BSC framework. The ultimate purpose of this study is to clarify and gain consensus about the IPD strategy and performance drivers and design a BSC model that aligns strategy and objectives and contributes to the IPD overall success, thus providing IPD with an innovative management control system.


Subjects:
Language English
Publication date June 2003
Current location
IA Collections: navalpostgraduateschoollibrary; fedlink
Accession number
thedesigningndde10945927
Source
Internet Archive identifier: thedesigningndde10945927
https://archive.org/download/thedesigningndde10945927/thedesigningndde10945927.pdf
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This work is in the public domain in the United States because it is a work prepared by an officer or employee of the United States Government as part of that person’s official duties under the terms of Title 17, Chapter 1, Section 105 of the US Code. Note: This only applies to original works of the Federal Government and not to the work of any individual U.S. state, territory, commonwealth, county, municipality, or any other subdivision. This template also does not apply to postage stamp designs published by the United States Postal Service since 1978. (See § 313.6(C)(1) of Compendium of U.S. Copyright Office Practices). It also does not apply to certain US coins; see The US Mint Terms of Use.

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Date/TimeThumbnailDimensionsUserComment
current04:43, 25 July 2020Thumbnail for version as of 04:43, 25 July 20201,275 × 1,650, 134 pages (2.23 MB)FEDLINK - United States Federal Collection thedesigningndde10945927 (User talk:Fæ/IA books#Fork8) (batch 1993-2020 #29300)

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