Australian Vocational Education and Training/ICAS3032A Provide network systems administration

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From the official document:

"This unit defines the competency required to technically manage elements of a network including contribution to disaster recovery plan."

Basically, that means ... (translate above into plain english)

You can read more about this unit on the National Training Information Systems Official document for ICAS3032A.

This unit is part of the following qualifications:

Prerequisite units The following units are prerequisite for this competency:

How this unit will help you[edit | edit source]

After learning and applying the skills required by this unit you'll be able to demonstrate your skills in:

1. Provide client access and security
  1. Provide log-ons, passwords and applications file access to users and prepare documentation in line with organisational requirements
  2. Evaluate records of user accounts to determine access privileges and usage
  3. Take necessary action to ensure maintenance of system integrity and security
2. Input into and disseminate disaster recovery plan
  1. Provide input for the organisation's disaster recovery plan
  2. Disseminate disaster recovery plan to user as required
3. Monitor network performance
  1. Perform diagnostic tests associated with administering the network or system
  2. Analyse and respond to diagnostic information
  3. Monitor software usage including inappropriate or illegal use
  4. Delete illegal software from the system
  5. Monitor hardware response time and other performance indicators
  6. Determine and action methods for improving network and systems efficiency according to organisational guidelines
  • translate the above elements and performance criteria into plain english and summarise here...

Ideas for learning the required skills[edit | edit source]


Ideas for demonstrating this unit[edit | edit source]

The best way to demonstrate these skills is ...

Grading[edit | edit source]

If you are demonstrating this unit as part of a formal course, you might find that the unit is graded (meaning you can not only demonstrate your competence, but can also gain a credit or distinction). Your facilitator may already have set criteria that your college uses. If not, here are some ideas for possible credit/distinction activities that you can discuss with your facilitator:

  • ...

Notes and discrepancies[edit | edit source]

  • ...[[ Deliverables
  1. Produce an Evaluation Questionnaire to evaluate how successfully a new system/technology is working for users. Incorporate the requirements for questionnaires under Tools.
  2. Find a friend or colleague who has had some new software or a piece of hardware installed on their computer and:
     Use the questionnaire to interview a user, to evaluate the new system/technology.
     Give the questionnaire to the user to complete on their own.
  3. Using the responses given in the questionnaire, investigate, recommend and document solutions to issues or problems with the technology, to improve user satisfaction.


Make sure you address these requirements for questionnaires. tips

You might like to use a tool such as the one at the Questionbuilder website to create an online questionnaire (requires free trial registration) at:

To learn and practise the knowledge and skills for this task please work through or revise Learning Pack 6 if you haven’t done so already. Good luck!