Australian Vocational Education and Training/ICAI3020A Install and optimise operating system software

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From the official document:

"This unit defines the competency required to install operating system software and to make adjustments as a means of optimising the system to accommodate business and client needs."

Basically, that means the skills you need to get the operating system software into your computer and then get your computer to work well with your business application programs.

You can read more about this unit on the National Training Information Systems Official document for ICAI3020A.

This unit is part of the following qualifications:

How this unit will help you

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After learning and applying the skills required by this unit you'll be able to demonstrate your skills in:

1. Determine function of operating systems
  1. Identify and demonstrate understanding of the purposes of the operating system
  2. Distinguish between batch system, real-time system, multi-tasking system
  3. Identify and demonstrate understanding of the basic functions of operating system, including file system, memory management, process scheduling
  4. Identify and demonstrate management of virtual memory
2. Obtain operating system
  1. Contact operating system vendors to obtain technical specifications and system requirements
  2. Document adjustment recommendations and provide to appropriate person
  3. Determine and apply knowledge of licensing, hardware and security requirements
3. Install, configure and optimise operating system
  1. Install, configure and test the operating system software in accordance with installation procedures and organisational requirements
  2. Optimise the system to meet organisational requirements
  3. Document the system according to organisational requirements
  4. Install the operating system with minimal disruption to client or users
4. Provide instruction to meet new software requirements
  1. Provide one-to-one instruction about changes to the client or users as required
  2. Obtain client evaluation about new system to ensure requirements are met, using appropriate feedback mechanism
  • translate the above elements and performance criteria into plain english and summarise here...

Ideas for learning the required skills

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Ideas for demonstrating this unit

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The best way to demonstrate these skills is to: 1. Get hold of a suitable machine 2. Format the hard drive (Warning: ALL data on it will be lost) 3. Install the operating system again ( from an appropriate CD. Hint you may have to alter the BIOS to boot off the CD because in step 2 you erased a\everything on the HD!) 4. customise the desktop and add more users. 5. Install any extra application software (eg. MS Office; AutoCAD; etc) 6. Test the machine. 7. You also will have to add (install the printer drivers) from the disk supplied with the printer OR download them from a suitable site and install them into the correct system folder. 8. test the printer 9 repeat steps 4 -6 for any extra equioment used with your PC.

NB to prove what you did if you were not doing under a practical test scenario is to take many screen shots or digitalimages along the way that shows you performing the process. Blog these or add them to your records for assessment (e-portfolio; brag book; web blog etc)


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If you are demonstrating this unit as part of a formal course, you might find that the unit is graded (meaning you can not only demonstrate your competence, but can also gain a credit or distinction). Your facilitator may already have set criteria that your college uses. If not, here are some ideas for possible credit/distinction activities that you can discuss with your facilitator:

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Notes and discrepancies

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