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Business process management/A charters glossary

From Wikiversity
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The Charters for BPM Program Governance - An Overview
Charter for the BPM Engine
Charter for BPM Democracy
Charter for Alignment
Charter for Conflict Resolution
Charter for BPM Investment
A Charters Glossary

Glossary

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The following definitions apply to the corresponding terms as they are used in the Charters for BPM Program Governance. Your organization may have different connotations for these terms, so it might be a useful activity to create a glossary specific to your organization (see the Lesson exercises).

doctrine - a guiding set of beliefs, principles, or tenets

engine - the people, methods, and software (tools) supporting a program

governance - the institutions and mechanisms by which one oversees the development, implementation, and growth of a given body

opportunity - a possible project that is evaluated against other opportunities for its return on investment

program - a portfolio and related activities, specifically with strategic business objectives

project - a planned endeavor, usually with a specific goal and accomplished in several steps or stages[1]

portfolio - the collective set of opportunities, projects, and solutions.

release - a version of a project that is delivered into production for end user consumption

solution - specifically, a project that has gone to production to solve a business problem

tenet - a fundamental principle, from which other aspects of a doctrine can be concluded

References

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  1. Wikipedia

Lesson exercises

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  • Identify the key terms for your BPM program, and catalog them in a glossary for your organization.