Business process management

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Business Process Management Business Process Management or BPM is a discipline that considers business processes to be strategic assets of an organization that must be understood, managed, and improved to deliver value added products and services to clients, users and stakeholders. BPM is becoming an all encompassing concern for many organizations, and BPM professionals are increasingly in demand in private enterprises as well as in public sector organizations. A common objective of BPM is to harness technology to drive and manage change in an organization.

Business Process is often the key driver of workflow & workload, and the determinant of organizational capacity & capabilities for both private and public sector entities. The need to continuously improve the efficiency and effectiveness of business processes to remain competitive is a strategic imperative for many organizations in the private sector. The increased demand for improved accountability, and effectiveness & efficiency puts similar pressures on public sector organizations to analyze and optimize their business processes.

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