Windows Server Administration/Troubleshooting/Lesson flashcards

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Troubleshooting Lesson


Troubleshooting is a _____ search for the _____ of a problem so that it can be solved, and so the product or process can be made operational again. Troubleshooting requires _____ of the malfunction(s) or symptoms within a system. Then, _____ is commonly used to generate _____ of the symptoms. Determining the most likely cause is _____. Finally, troubleshooting requires _____ that the solution restores the product or process to its working state.

Troubleshooting is a logical, systematic search for the source of a problem so that it can be solved, and so the product or process can be made operational again. Troubleshooting requires identification of the malfunction(s) or symptoms within a system. Then, experience is commonly used to generate possible causes of the symptoms. Determining the most likely cause is a process of elimination - eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state.
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