Network+/Architecture/Unified Communications

This lesson covers unified communications.

Objectives and Skills

Objectives and skills for the unified communications portion of Network+ certification include:

• Identify the basics elements of unified communication technologies
  • VoIP
  • Video
  • Real time services
    • Presence
    • Multicast vs unicast
  • QoS
    • DSCP
    • COS
  • Devices
    • UC servers
    • UC devices
    • UC gateways

Readings

1. Read Wikipedia: Voice over IP.
2. Read Wikipedia: Quality of service.

Multimedia

1. Watch YouTube: Unified Communication Technologies - CompTIA Network+ N10-006 - 1.10.