Introduction to problem solving

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This course is part of the Wikipedia Portal Project Organizational Behaviour

SS 2017

Introduction to Probem Solving
Fachhochschule Vorarlberg

target audience

This side is directed at students of the course Introduction to Problem Solving at the University of Applied Science Vorarlberg .

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Introduction to Probem Solving is a course on bachelor-level.
Day-to-day work in management comprises dealing with problems in a goal-oriented manner and designing decision-making processes. As a rule important decisions are being increasingly made by groups that are also responsible for these decisions. Managers are therefore required to be able to employ the cycle of solving problems to achieve goal-oriented decisions (in groups).

The course Solving Problems is also available as a complement to this course.

Lecturer[edit | edit source]

Lessons[edit | edit source]

The design of processes of problem solving along the work-sharing value creation requires the person in charge their own cognitive, methodological and so¬ziale skills. Therefore, the LV behavioral science, business administration-nomic and mathematical aspects (more human) treated problem-solving processes in an organizational context, particularly

  1. Systems Theory (see: Systems Theory)
  2. Hierarchies of objectives
  3. problem-solving cycle
  4. Mental models
  5. Münchhausen Trilemma (see: Münchhausen Trilemma)
  6. Bounded Rationality (see: Bounded Rationality)
  7. decision rules (see: Decision rules)
  8. multi staffing decision rules
  9. Cooperation Coordination

References[edit | edit source]

  • Argyris, Chris & Schön, Donald. A. (1999): Die lernende Organisation, Stuttgart: Schäffer-Poeschel
  • Göbel, Elisabeth (2014): Entscheidungen in Unternehmen, Stuttgart: UTB
  • Kahle, Egbert (1998): Betriebliche Entscheidungen, 5. Aufl., München/Wien: Oldenbourg
  • Meyer, Roswitha. (2000): Entscheidungstheorie, 2. Aufl., Wiesbaden: GABLER
  • Simon, Herbert A. (1993): Homo rationalis, Frankfurt/New York: Campus