Instructional design/Force field analysis
Six months ago, Anna, an internal performance consultant at Indiana University, completed a needs analysis and assessment for the Risk Management Department. Today she sat in the office of her client, the Risk Management Manager, for an update on the status of project that was initiated based upon her recommendations. As the manager started talking, Anna realized that something was not going well.
Manager: We have been trying to implement the plans you and our department had set up six months ago, but now it seems that many unexpected things happen and obstruct our implementations. I like these valuable recommendations and I don't think we did improperly in data collection, but recently I have a feeling that we planned everything too perfect to be true.
Anna: Well, I know what you mean. Probably it is not enough to only think about and conduct what we want because at the same time, our plans also increase tension and the degree of conflict.
Manager: Yes, conflict. And now I don't even have confidence to tell my supervisor when these will work out and bring benefits to the department. Do you have any suggestion?
Do you ever wonder why your plan is never implemented? Have you ever felt that you have a lack of method to help you identify your client's problem? As you might know, there are many ways to analyze data for planning, implementation, and evaluation. In this lesson, you will be able to know one of them, force field analysis (FFA), a technique for introducing change in organizations.
During the lesson, you will be acting as a consultant practicing and applying the knowledge of force field analysis to various examples and cases. The lesson will guide you to use this method in the field of needs analysis. In other words, given the characteristics and examples of force field analysis, you will be able to define its role and functions in organization development. After completing the lesson, you are expected to:
- State the role of force field analysis,
- Identify the elements in a force field analysis figure and explain the meaning of the figure, and
- State the functions of force field analysis.
Three main sections of the lesson with their subsections are listed below. Navigate to each section by clicking the "Next" at the bottom of each page. Return to previous pages by clicking the "Back" on the bottom of each page. Or you can follow the labeled links at the top of each page which correspond to each of these sections:
Click the Next button to continue.
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