Implementing system software changes

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Original image: 'softwarewars' by: Paolo Massa

From the official document:

"This unit defines the competency required to implement system software changes and to handover the modified system to the client's operational area."

Basically, that means ... (translate above into plain english)

You can read more about this unit on the National Training Information Systems Official document for ICAI3110A.

This unit is part of the following qualifications:

Prerequisite units

The following units are prerequisite for this competency:

How this unit will help you[edit | edit source]

After learning and applying the skills required by this unit you'll be able to demonstrate your skills in:

1. Determine system changes required
  1. Determine and record the required changes to system
  2. Ensure that documentary evidence exists to support changes and evaluate changes required
  3. Complete all documentation required in accordance with maintenance methodologies
  4. Clarify and confirm the nature of the changes with the client
  5. Obtain technical data from reliable sources and request other resources that may be required to complete the changes
2. Carry out system changes
  1. Plan the procedure to effect intended changes
  2. Confer with colleagues and users involved in the proposed changes and agree a mutually acceptable timeline and method of implementation
  3. Copy initialisation or configuration files prior to implementation
  4. Create a roll-back path in the event of failure
  5. Ensure that changes required in software are made according to project or organisational guidelines
  6. Test and verify that the changes have been made according to implementation guides and organisational standards
3. Present changes to client
  1. Demonstrate changes to the client and explain the impact of these changes
  2. Work towards making these changes acceptable to the client if changes are rejected, or making further modifications if required
  3. Update documentation and repositories in accordance with standards and update modifications made to the change management system
4. Perform handover to client's operational
  1. Update documentation and client procedures to reflect changes made
  2. Secure sign off of acceptance documents by client
  3. Facilitate handover of modified system to client's operational area
  • translate the above elements and performance criteria into plain english and summarise here...

Ideas for learning the required skills[edit | edit source]


Ideas for demonstrating this unit[edit | edit source]

The best way to demonstrate these skills is ...

Grading[edit | edit source]

If you are demonstrating this unit as part of a formal course, you might find that the unit is graded (meaning you can not only demonstrate your competence, but can also gain a credit or distinction). Your facilitator may already have set criteria that your college uses. If not, here are some ideas for possible credit/distinction activities that you can discuss with your facilitator:

  • ...

Notes and discrepancies[edit | edit source]

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