Enterprise Resource Planning/Presales and Business Analysis/05

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Completion status: this resource is ~50% complete.
Type classification: this is a lesson resource.
Educational level: this is a tertiary (university) resource.

Users Want Functionality First

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This is a lesson part of the module ERP Presales and Business Analysis out of the Open Source ERP/Executive Diploma course conducted by a private university.


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  • A frightening number of IT projects "failed"[1] - failed to meet budget, failed to meet deadlines and failed to meet user requirements.


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  • How many percent of IT projects fail and how many percent of ERP projects fail?[2] Why the difference?[3]
  • Why is it important for enterprise systems (and thus, the professionals who implement them for enterprises) to meet user requirements?[4]
  • What is the difference between the "Client" and the "User"?
  • In what ways can Open Source ERP professionals mitigate the risk of not meeting client/user requirements?


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  • Publish your works in an attractive manner in your user page, stating your own views and findings providing links to your sources. Use the talk page here to score marks.
  • Create or edit sub-pages of course materials within wikiversity.
  • Discuss in the forum (link shall be provided) by offering your ideas and answering or comment on others' postings.


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  1. http://www.computerworld.com/managementtopics/management/project/story/0,10801,84266,00.html
  2. http://projectmanagement.ittoolbox.com/documents/popular-q-and-a/why-erp-implementations-fail-1013
  3. http://www.canias.com/erp/erp_fail.html
  4. http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=111623
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(Provided by Students - subject to edit ranking by tutor)

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(Provided by Students - subject to edit ranking by tutor)


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(Done in wikiversity as course material by the students under the guidance of the tutor)