TAO/Handbook/Staff

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As a person in charge of an online community or online collaboration activities, you may find the following chapters of the TAO Handbook especially interesting:

Introduction

Welcome to the Handbook!

Practical Considerations and Theories

Communities of Practice
Online communities
(N)Onliner & Offliner
Volunteers: Roles, transparency, recognition, motivation, care / management
Ease of use
Target groups
Fostering Older Adults' Online Participation