Six sigma
From Wikiversity
[edit] Six Sigma
Six Sigma was created by Bill Smith at Motorola in 1986 it was developed as a way for measuring defects and improving quality. The aim of Six Sigma is to deliver high performance. The methods aim to reduce defects in production to acceptable levels (3.4 per million).
The DMAIC method:
*Define
o Define the problem that Six Sigma will solve.
*Measure
o Map & measure the process in question against current performance.
*Analyze
o Understand the process.
*
Improve
o Optimize the process and Implement a solution.
*
Control
o Ensure the improvement sticks measure the process and put in place a systems to correct defects
