Fire and emergency management/Fire officer IV/Community and Government Relations

From Wikiversity
Jump to navigation Jump to search

This duty involves projecting a positive image of the fire department to the community, according to the following job performance requirements.


Learning Objectives:

[edit | edit source]

Terminal Objective: Attend, participate in, and assume a leadership role in given community events in order to meet community needs and enhance the image of the fire department.

Enabling Objectives:

  • Describe the departmental community demographics
  • Explain the departmental community and civic issues
  • Define effective community service methods
  • Describe the formal and informal community leaders
  • Demonstrate the ability to communicate orally
  • Demonstrate the familiarity with public relations


Terminal Objective: Given fire service issues, monitor, local, state and federal legislative activities in order to enhance the effectiveness of the fire department.

Enabling Objectives:

  • Describe the departmental community demographics, issue and needs
  • Describe the formal and informal community leaders
  • Demonstrate familiarity with the legislative process
  • Demonstrate the ability to communicate orally and in writing

A Leadership Role in the Community

[edit | edit source]

Community Demographics

[edit | edit source]

Community and Civic Issues

[edit | edit source]

Effective Customer Service Methods

[edit | edit source]

Formal and Informal Community Leaders

[edit | edit source]

Oral Communications

[edit | edit source]

Public Relations

[edit | edit source]

Legislative Activities

[edit | edit source]

Community Demographics, Issues, and Needs

[edit | edit source]

Formal and Informal Community and Legislative Leaders

[edit | edit source]

Legislative Processes

[edit | edit source]

Oral Communication

[edit | edit source]