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Motivation and emotion/Book/2026/Responsiveness and interpersonal trust

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Responsiveness and interpersonal Trust:
How does responsiveness foster trust in relationships?

Overview

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Picture this...
Figure 1. Deep in conversation

Tiffany has had a tough day and tells her partner Andy about an upsetting interaction at work. Andy puts his phone down, listens carefully, asks what happened, validates Tiffany's feelings and asks what he can do to help. Tiffany leaves the conversation feeling understood and cared for.

Now compare it to if Andy has responded differently...

Andy continues looking at their phone and says, "You'll be okay". In this case the words are still technically a no problematic response. However, Tiffany leaves the interaction feeling dismissed rather than understood.

For the topic development, the scenario can be planned using bullet-points.

Feature box colour

To change the feature-box colour:

  1. Select Edit source
  2. Find theme=3
  3. Change 3 to another theme number

The Overview section should consist of three parts:

  1. Scenario: A short, engaging case study or real-world example in a feature box, with an accompanying image (see above)
  2. Explanation of the problem, issue, or topic: Brief explanation of the problem, why it is important, and an outline of how psychological science can help
  3. Focus questions: Unpack the sub-title into focus questions in a feature box

Recommended length: 180 to 330 words.

Key points (add more structure later)

  • Trust is a central feature of healthy relationships but it can be difficult to understand why some interactions make people feel safe and understood, while others create uncertainty or emotional distance.
  • When a person discloses something personal to someone their close with, they may use the other persons response to judge whether the relationship is safe and dependable (Rempel et al., 1985; Simpson, 2007).
  • Responsiveness is more than just replying it's when someone feeling noticed and valued (Reis et al., 2004; Itzchakov et al., 2022) [APA style lists multiple citations in alphabetical order].

Focus questions

[Use bullet points as shown in Tutorial 2]

1. What is interpersonal responsiveness and how is it different from simply responding?

2. How does responsiveness create interpersonal trust?

3. What can people do to communicate responsiveness and strengthen trust in everyday relationships?

What is responsiveness?

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  • Define responsiveness - Perceived partner responsiveness (PPS)
  • Explain key points of PPR
  1. Understanding
  2. Validation
  3. Caring

(Arican-Dinc & Gable, 2023)

  • Use Reis and Shaver's model of interpersonal process model of intimacy in conjunction to describe how perceived responsiveness is a key process that helps develop and maintain intimacy in close relationships.

(Reis & Shaver, 1988)

Turning responsiveness into trust

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How responsiveness works in relationships

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When responsiveness fails

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How can responsiveness be strengthened

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Each chapter should use this standard heading structure:

  • Overview
  • 3 to 6 major headings tailored to the topic; can have sub-headings:
    • avoid sections with only one sub-heading (use 0 or 2+ sub-headings)
    • provide an introductory paragraph before breaking into sub-sections
  • Conclusion
  • See also
  • References
  • External links

Key points

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  • For the topic development, provide at least three bullet-points for each heading and sub-heading, including the Overview and Conclusion
  • Include key citations

Figures

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Figure 2. Example of an image with a descriptive caption.
  • For the topic development, use at least one figure (even if not ideal) to show that you know how to embed, caption, and cite a figure; this can be the figure in the scenario
  • For the book chapter, use several figures to illustrate concepts, add interest, and to serve as examples
  • Images must be embedded from Wikimedia Commons which hosts free-to-use media such as photos, diagrams, graphs, video, and audio
  • Images can be uploaded to Wikimedia Commons if they are openly licensed
  • Embed figures throughout the chapter, starting with the scenario in the Overview section
  • Provide descriptive figure captions (use Figure # and explain the relevance of the image to the text)
  • Cite each figure at least once in the main text (e.g., see Figure 2)

Learning features

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Learning features help to bring book chapters to life and can be embedded throughout the chapter. Here are some options:

Scenarios
  • Scenarios, case studies, or examples that illustrate concepts in action
  • Present using feature boxes; can be split into multiple boxes throughout a chapter (e.g., to illustrate different theories or stages)
  • Can be real or fictional; if real, provide citation(s)

Feature boxes
  • Highlight key content using feature boxes, but don't overuse, otherwise they lose their effect
  • Consider using feature boxes for:
    • Scenarios, case studies, or examples
    • Focus questions
    • Tips
    • Quiz questions
    • Take-home messages
Embedded links
  • When key words are introduced, use interwiki links to:
    • Wikipedia articles (e.g., "An early psychological view dreams) of dreams was provided by Sigmund Freud") or
    • Related book chapters (e.g., "If you're feeling stuck, check out the chapter about writer's block")

Tables
  • Use tables to organise and summarise information
  • Cite each table at least once in the main text (e.g., see Table 1)
  • Tables should be captioned
  • More example tables which can be adapted

Table 1

A Descriptive Caption Explains The Table Contents and its Relevance to the Text e.g.,

The 2 x 2 Johari Window Model Showing the Relationship Between Known/Unknown and Self/Other

Known to self Not known to self
Known to others Open area Blind spot
Not known to others Hidden area Unknown
Quizzes
  • One or two quiz questions for each main section is better than a long quiz at the end
  • Quiz conceptual understanding, rather than trivia. Ask about important information such as the take-home messages
  • Ask easy rather than hard questions
  • Different types of quiz questions are possible; see Quiz

Example simple quiz questions. Choose your answers and click "Submit":

Mila tells their parent: "I finally got the grade I was hoping for. I'm so relived!". Which response is perceived as the most responsive?

"That's nice."
"Wow! You worked so hard for that. What did you get"
"Wow! Anyway, what do you want to have for dinner?"


Conclusion

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  • Arguably the most important section
  • Provide at least three bullet-points for this section even at the topic development stage, based on preliminary thinking
  • For the book chapter, develop clear take-home message(s) that address the focus questions based on psychological theory and research
  • Together, the Overview and Conclusion should summarise the problem, its significance, and how psychological science contributes to understanding and addressing this problem
  • Recommended length: 150 to 330 words

Suggestions for this section:

  • What is the answer to the sub-title question based on psychological theory and research?
  • What are the answers to the focus questions?
  • What are the practical, take-home messages?

See also

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List internal (wiki) links to the most relevant Wikiversity pages (esp. motivation and emotion book chapters) and Wikipedia articles. Use sentence casing and alphabetical order. For example:

Suggestions for this section:

  • Link to the most relevant internal resources about the topic
  • Include the source in parentheses

References

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Arican-Dinc, B., & Gable, S. L. (2023). Responsiveness in romantic partners’ interactions. Current Opinion in Psychology, 53, 101652. https://doi.org/10.1016/j.copsyc.2023.101652

Itzchakov, G., Reis, H. T., & Weinstein, N. (2022). How to foster perceived partner responsiveness: High-quality listening is key. Social and Personality Psychology Compass, 16(1), e12648. https://doi.org/10.1111/spc3.12648

Reis, H. T., Clark, M. S., & Holmes, J. G. (2004). Perceived partner responsiveness as an organizing construct in the study of intimacy and closeness. In D. J. Mashek & A. P. Aron (Eds.), Handbook of closeness and intimacy (pp. 201–225). Lawrence Erlbaum Associates.

Reis, H. T., & Shaver, P. (1988). Intimacy as an Interpersonal Process (pp. 367–389). Routledge. https://www.researchgate.net/publication/347687013_Intimacy_as_an_interpersonal_process

Rempel, J. K., Holmes, J. G., & Zanna, M. P. (1985). Trust in close relationships. Journal of Personality and Social Psychology, 49(1), 95–112. https://doi.org/10.1037/0022-3514.49.1.95

Simpson, J. A. (2007). Psychological foundations of trust. Current Directions in Psychological Science, 16(5), 264–268. https://doi.org/10.1111/j.1467-8721.2007.00517.x

Suggestions for this section:

  • Important aspects of APA referencing style
    • Author surname, followed by a comma, then the author initials separated by full stops and spaces
    • Year of publication in parentheses
    • Title of work in lower case (except first letter and proper names), ending in a full-stop
    • Journal title in italics, volume number in italics, issue number in parentheses, first and last page numbers separated by an en-dash(–), followed by a full-stop
    • doi as a URL which is a working hyperlink (i.e., clickable)
    • Hanging indent: Wrap the set of references in the hanging indent template:
      • Use "Edit source"
      • {{Hanging indent|1= the full list of references}}
  • The most common mistakes include:
    • Incorrect capitalisation
    • Incorrect italicisation
    • dois which aren't clickable as working hyperlinks
    • Citing sources that haven't been consulted

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External links to highly relevant resources such as podcasts and videos, news articles, and professional sites. Use sentence casing and alphabetical order. For example:

Suggestions for this section:

  • Link to the most relevant external resources about the topic
  • Include the source in parentheses after the link