From Wikiversity

This course will help you in the consideration of generic subjects which relate to the global tourism industry. It is designed to help those already skilled in the travel and tourism sector to develop management capability for international tourism operations.

Contents 1 Learning Support and Acreditation 2 Content 2.1 Tourism industry 2.2 Tourism Marketing 2.3 Geography 2.4 Customer Services 2.5 Human Resource Management 2.6 Destinations 2.7 Operations Management 2.8 Finance and Tourism 2.9 Tourism Project

[edit] Learning Support and Acreditation

[edit] Content

[edit] Tourism industry

This Tourism industry topic will assist you in developing an understanding of the many aspects of the tourism industry, and an appreciation of its place in the global and local economies.

[edit] Tourism Marketing

• Market planning

1. Resources
2. Presentation
3. Assessment

[edit] Geography

• Global

1. teaching and learning support resources
2. presentation, reading and discussion point
3. multi-choice test

[edit] Customer Services

1. Resources
2. Presentation
3. Assessment

[edit] Human Resource Management

• Developing staff

1. Resources
2. Presentation
3. Assessment

• Managing staff

1. Resources
2. Presentation
3. Assessment

[edit] Destinations

• Development

1. Resources
2. Presentation
3. Assessment

• Planning (local)

1. Resources
2. Presentation
3. Assessment

[edit] Operations Management

• Design

1. Resources
2. Presentation
3. Assessment

• Operations and Information

1. Resources
2. Presentation
3. Assessment

[edit] Finance and Tourism

• Business

1. Resources
2. Presentation
3. Assessment

• Control

1. Resources
2. Presentation
3. Assessment

[edit] Tourism Project